Support
Get help with Essentia and find answers to common questions
Getting Started
Welcome to Essentia
Essentia helps you build healthier habits by tracking three essential daily metrics: water intake, steps, and sleep. Simply log your progress each day and build your streak!
Frequently Asked Questions
How do I track my water intake?
On the dashboard, tap the Water card and use the quick buttons (250ml, 500ml, 750ml) or enter a custom amount. Your progress will be updated automatically, and you'll see your progress toward your daily goal.
Why isn't my step count updating?
Essentia integrates with Apple Health to track your steps. Make sure:
- You've granted Essentia permission to access Health data
- Your iPhone is tracking steps in the Health app
- You're carrying your iPhone or wearing an Apple Watch
To check permissions: Go to Settings → Privacy & Security → Health → Essentia
How do I log my sleep?
Tap the Sleep card on your dashboard, select your bedtime and wake-up time using the time pickers, and tap Save. Essentia will calculate your total sleep duration and update your progress toward your sleep goal.
Can I change my daily goals?
Yes! Go to the Settings tab, and you'll find options to customize your daily goals for water (in ml), steps, and sleep (in hours). Set goals that work best for your lifestyle and health needs.
What happens to my streak if I miss a day?
If you don't complete all three daily metrics (water, steps, and sleep), your streak will reset to zero. But don't worry - you can start building a new streak right away! Consistency is key to building healthy habits.
Is my data backed up?
All your data is stored locally on your device and is included in your device's iCloud backup (if enabled in your iPhone settings). Essentia doesn't use its own cloud storage, ensuring your privacy. If you restore from an iCloud backup, your Essentia data will be restored.
Can I view my history?
Yes! Tap the History tab to view your past tracking data. You can see your daily metrics, completion rates, and patterns over time. Use the calendar to navigate to specific dates.
Does Essentia work offline?
Absolutely! Essentia works completely offline since all data is stored locally on your device. You don't need an internet connection to track your daily metrics or view your history.
Key Features
Privacy First
All data stored locally on your device
Streak Tracking
Build consistency with daily streak goals
Track History
View your progress over time with detailed history
Customizable Goals
Set goals that match your lifestyle and needs
Need More Help?
Contact Support
Can't find what you're looking for? We're here to help! Reach out to us and we'll get back to you as soon as possible.
Email SupportSystem Requirements
- iOS 15.0 or later
- Compatible with iPhone, iPad, and iPod touch
- Optional: Apple Health integration for step tracking